About

Welcome to Singla Karyana Bhandar!

 

SKB stores, the place to find the best grocery services for every taste and occasion. We thoroughly check the quality of our goods, manufacturing not only our very own products but also working only with reliable suppliers so that you receive the best quality possible. We have our team working with us all for a single purpose - Transforming shopping into an experience!

From our humble beginning as a small retailer in Bassi Pathana, Punjab, Sh. Mangat Rai guided their sons Rajinder Kumar, Manoj Kumar and Ravi Singla in expanding their dream and together they established Singla Karyana Bhandar in 1995. From foodgrains, snacks and bakes to beauty and homecare we provide the convenience of one-stop - shop all. Our mission is to put our customers' wishes first by providing them with a seamless experience both online and in-store.

Our store - SKB store is now available both on android and IOS machines. You can now experience variety, quality and affordability at your fingertips.

Our customers are our top priority and through our authentic ingredients and variety of choices, we work hard toward building long-lasting and meaningful relations with them.

Singla Karyana Bhandar is the licensed owner of the brand SKBSTORES and the website skbstores.com (“The Site”).

 

Safety & Quality 

Company quality policy guides our actions in ensuring the quality and food safety. Our quality management system guarantees food safety by in compliance with quality standards. Thus, creating value for consumers.

All our products comply with under FSSAI guidelines and legal metrology, in order to ensure that we provide the best to our consumer. The international standards like HACCP and GMP are followed as well.

 

Good manufacturing practices and Food Safety

Internationally recognized HACCP and GMP standards are also followed to ensure quality and food safety, which cover all aspects of manufacturing, standard operating procedures, people management, equipment maintenance and material handling.

 

Privacy Policy

SKB Stores is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have requests concerning your personal information or any questions, please contact us at info@skbstores.com. Please note that the practices of SKB Stores, its affiliates, and agents, with respect to data collected and used by SKB Stores in connection with this website and all other websites of SKB Stores and its affiliates with links to this policy are governed by this online privacy policy ("Privacy Policy") as amended from time to time, and not the privacy policy in effect at the time the data was collected. Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and the Products and Services enabled by the Site.

 

Information collected
SKB Stores collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site usage which enables us to improve the services we provide.

 

Use of your information and your preferences
We will use your information to provide and personalize our service. We will also use your contact details to regularly communicate with you. We may use your information to send you offers and news from SKB Stores and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes. If you do not want to receive commercial communications from us, please write to us at info@skbstores.com. We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions. Again, if you do not want to be contacted for this purpose, please write it to us at info@skbstores.com. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

 

Disclosures of your information
Your information may be used by SKB Stores . We will never pass your personal data to anyone else, except for any successors to our business and the suppliers that process data on our behalf. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing programs, advertisers, and partners. SKB Stores displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click targeted ads meet the targeting criteria—for example, women ages 18-24 from a particular geographic area. SKB Stores does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

 

Cookies
"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. SKB Stores uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring. We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the online SKB Stores services you can use.

 

Clear Gifs (Web Beacons) 
We use clear gifs on our sites from Google Analytics and other 3rd party vendors. This enables us to gauge the effectiveness of our services and marketing programs.

 

Your Consent

By using our website, you consent to the terms of our Online Privacy Policy and to our website's processing of Personal Information for the purposes given herein as well as those explained where our website collects Personal Information on the Web.

 

Security
The security of your personal information is very important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

Information Corrections

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an e-mail to: info@skbstores.com

 

Changes in this Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. Such changes shall be effective immediately upon posting to the Site.

 

Return or exchange of FMCG (Food & grocery, including toiletries, cosmetics etc.):

1. 1. No return or exchange of FMCG products is permissible and the Customer shall not be entitled for returning and exchanging any such product, unless:
      1. The Product delivered is different from the product ordered;
      2. The Product delivered is damaged.
      3. The Product is expired
   2. In case the product falls under the above exceptions, either the Customer can reject the delivery or can bring the product to the retail store of the firm, within 10 days from the date of purchase. However, in case the product has been brought to the retail store for return or exchange by the Customer, the Customer should bring the product in the original and undamaged packaging, original tag and invoice along with the product. No returns and/or exchanges will be entertained without the original bill and tag and where the original packaging is either missing or damaged.
   3. No loose staples like rice & dal or sealed products, with broken seals and opened packages, shall be allowed to be returned or exchanged and Customer will not be entitled to seek a return or exchange of such products.

 

 

 

Disclaimer

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of SKB Stores terms of use, or as otherwise required by law.

 

Feedback

For any feedback or suggestion, please call our consumer care executive on 9915553922 or email us at info@skbstores.com or write to us at :

Singla Karyana Bhandar

584, Sector-3, Block –A, Railway Road,

Mandi Gobindgarh-147301, Punjab (INDIA)